FOR AGENTS

Buyer's Agents please make yourself familiar with the procedures below:

***Everything you need to know to submit an offer on a specific property can be found in the media section on the MLS. To submit an offer, carefully read the INSTRUCTIONS for that specific property. All forms must be printed clearly and must accompany the OFFER COVER FORM also found in the media section on the MLS***
  1. Negotiation’s Department/Offers: Homes@benhamrealestate.com
    All offers must be faxed with our Offer Cover Form (found in the Media Section of the MLS) to 704-788-4604 (alt. fax # 800-305-1442). Please do not fax without a copy of earnest money and pre-approval letter. If we are in a multiple offer situation please fill out our Multiple Offer Form (found in the Media Section of the MLS) and fax to the number above. All communication to agents is done through EMAIL. If you have questions concerning a current offer or if you would like to email your offer, please email our Negotiations Manager at Homes@Benhamrealestate.com


  2. Verbal Contract Department/Once buyer and seller come to terms: NCREO@benhamrealestate.com
    Contract terms may not be changed once seller addendums have been issued. Please make sure you negotiate all terms during the negotiation process.

    Once the terms have been agreed upon, the file moves to our “Verbal Contract” department. This department will email you the seller addendums with detailed instruction on how to proceed. Seller addendums may take up to three days to arrive. Please monitor your e-mail daily.

    Once you send the buyer signed addendums and complete contract package back to our Verbal Contract Department, it will be sent to the seller for their signatures.

    It can take 3 or more days to receive a seller signed contract back. Once we receive it, we will email the package to you along with detailed instructions on how to proceed to close.

    If your contract is contingent upon inspections you will receive an email with detailed instructions regarding utility connection. It is your responsibility to confirm that utilities were successfully connected before conducting your inspections.

  3. Closing Department/Once the contract has been executed: Closings@benhamrealestate.com
    Once the contract has been executed, the file will move to our Closing’s Department. Maintaining high communication during the closing process is of utmost importance. Due to the high volume of closings we ask that correspondence with our closing coordinator be maintained through email. Following the detailed instructions which will be sent to you via email will insure a timely and smooth closing.

THROUGHOUT THIS PROCESS, PLEASE MONITOR YOUR EMAILS DAILY AS THIS IS HOW WE COMMUNICATE. PLEASE FOLLOW THE DETAILED DIRECTIONS ON EACH E-MAIL SENT FROM OUR OFFICE.

Below are SAMPLES of the addendums used by our sellers for your buyer to review. To find out which addendum applies, email NCREO@benhamrealestate.com with the address of the subject property. These samples are for review only and are not to be submitted with initial offers.

FANNIE MAE:
Instructions, Purchase Addendum, Lead Paint Addendum, Contract Ammendment, Fannie Mae Multiple Offer Form, Express Path Financing

WASHINGTON MUTUAL:
Purchase Addendum

COUNTRYWIDE:
Purchase Addendum, Mold Addendum, Contract Rider, Countrywide Multiple Offer Form, Contract Amendment

OPTION ONE:
Purchase Addendum

HOMECOMINGS:
Purchase Addendum

If we do not have the Addendum that you are looking for please Click here and fill in your information below and we will email it to you.

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